How to activate a Runescape gift?

Activating a Runescape gift is really simple, just follow these steps:

1. If you were playing the game log off Runescape, and also log off your Steam account,
2. Log in to Steam with the credentials provided in an email you received after purchase or in your library on our store,
3. Log into your Runescape account (using your own login and password) from the Steam account of the seller,
4. You will see information: You have pending Steam packs. Would you like to apply them to this account? Click: Accept. If you're requested to Link to Steam economy - Decline,
5. Once you accept the Steam pack the content will be added to your Runescape account. After this relog to your Steam account and double-check the added content.

Note: DLC is not visible in Steam library, it will be visible in-game in Runescape.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?