How to activate a Jumia Gift Card key?

Activating a Jumia Gift Card key is really simple, just follow these steps:

To redeem a Jumia Gift Card, the voucher holder must enter the unique voucher code during the checkout process on the Jumia website or app.

Terms & Conditions

1. This e-Gift card is valid only at Jumia website.
2. Vouchers cannot be combined with other vouchers or used to purchase additional vouchers. 
3. e-Gift card is valid for 3 months.
4. e-Gift card may not be redeemable against discounted items
5. e-Gift card may only be valid for particular brands and categories relevant to the campaign
6. e-Gift card can only be used for one-time purchase of full amount
7. If misplaced Jumia and MyList cannot block/cancel the card, and will not be responsible for any transactions on lost/stolen card
8. Expired e-gift cards cannot be replaced or extended.

The key is not working

If you have activated the key according to the guide but the code appears not to work, please check what type of error message you receive and depending on it follow the appropriate instructions:

• My key is Duplicated / Already Used. How can I proceed?
• My key is Invalid. How can I proceed?
• My key is region locked / can't be activated in my country. How can I proceed?
• My key activated a different product that it was supposed to. How can I proceed?
• The key I bought didn’t activate all of the content it was supposed to. What can I do?